Proactive Maintenance & Priority Support

Waiting for a system failure is the most expensive way to manage your facility. Emergency service calls are volatile, unbudgeted expenses that often happen at the worst possible times—after hours, during storms, or right before a critical audit. Reliance on a "break/fix" model leaves your organization vulnerable to extended downtime and unpredictable repair costs that wreck operational budgets.

A DSC Maintenance Agreement converts this uncertainty into a fixed, manageable investment. We move you from the back of the line to the front, ensuring that when you need support, you are our priority. More importantly, we prevent failures before they happen. By performing routine firmware updates, physical cleaning, and battery checks, we extend the lifecycle of your capital equipment and ensure your systems work when you need them most.

DSC fire alarm technician conducting an inspection

Agreement Benefits

We provide the priority access and proactive maintenance required to maximize system uptime and financial predictability.

Priority Response & Labor Coverage
When call volumes spike due to severe weather or power outages, contract customers are our first priority. Your agreement guarantees a specific response time, ensuring you bypass the general queue for immediate dispatch. Additionally, our agreements can be structured to cover labor and trip charges for normal wear-and-tear repairs, eliminating the internal friction of getting a purchase order approved every time a sensor fails.
Preventative System Care
Modern safety systems are computers that need regular maintenance to remain secure and functional. Our technicians perform the essential physical and digital hygiene your IT and Facilities teams don't have time for. This includes installing critical firmware updates to patch security vulnerabilities, cleaning camera lenses and smoke chambers, and load-testing batteries. This proactive care prevents "false alarms" and maximizes the lifespan of your expensive hardware.
The "Total Compliance" Bundle
The smartest operational strategy is consolidation. We can structure your agreement to include your Mandated Fire Inspections and 24/7 Central Monitoring into a single, flat annual fee. This eliminates the administrative headache of managing multiple vendors and invoices. You get one partner who is accountable for the testing, monitoring, and repair of your life safety infrastructure—ensuring nothing slips through the cracks.

Security Monitoring

Hover to Learn More

DSC provides 24/7 system monitoring monitoring for video, audio, and alert systems to supplement your on-site solutions.

Learn More

Service & Support Agreements

Hover to Learn More

Preventative maintenance agreements, service agreements, and building reports record keeping.

Learn More

shaking hands after contract agreement-1

Safety Inspections

Hover to Learn More

DSC provides scheduled inspection services for security and life safety systems to help keep organizations safe and up to date.

Learn More

Hosted Security Solutions

Hover to Learn More

Best-in-class cloud hosted CCTV and access control solutions that are simple, scalable—and above all, secure.

Learn More

A Trusted Partner for Life Safety and Security.

For more than four decades, DSC has supported contractors, property managers, and facility leaders across Texas with dependable fire and security systems. Founded in Houston in 1978, our reputation is built on certified expertise, reliable performance, and long-term relationships.

Established Experience – Serving commercial and industrial facilities since 1978.
Certified Expertise – Certified, licensed, and factory-trained professionals.
End-to-End Support – Design, installation, inspections, monitoring, and service.
Trusted Relationships – Proven partnerships with contractors, manufacturers, and end users.

Stop Managing Downtime. Start Preventing It.

Move from unpredictable repair costs to a fixed, reliable budget. Contact us today to customize a maintenance and monitoring plan that protects your liability and your bottom line.

Get a Maintenance Quote

Service Agreements